Support24 x 7 Online
We have Dedicated team for inside and outside support.
We provide support via eMail, Phone, Internet, video Conferencing and through onsite visit.
Upgrading and Enhancements
+ Regular upgrades and enhancements in current product.
+ ‘Parameterization’ and other client specific configurations to stay abreast of unique corporate needs that may arise from time to time.
Remote & Live Support
+ Providing customer with the facility of either Telephonic or Remote Electronic Support or both.
+ Live Data Monitoring through Virtual Networks or Desktop Sharing tools.
+ Enhancing the clients ERP rendition as a result of such monitoring.
+ Perform debugging activity or apply software patches to ensure that all computer programs behave immaculately and the ERP remains shipshape.