Support

24 x 7 Online

Support

We have Dedicated team for inside and outside support.

We provide support via eMail, Phone, Internet, video Conferencing and through onsite visit.

Upgrading and Enhancements

+ Regular upgrades and enhancements in current product.

+ ‘Parameterization’ and other client specific configurations to stay abreast of unique corporate needs that may arise from time to time.

Remote & Live Support

+ Providing customer with the facility of either Telephonic or Remote Electronic Support or both.

+ Live Data Monitoring through Virtual Networks or Desktop Sharing tools.

+ Enhancing the clients ERP rendition as a result of such monitoring.

+ Perform debugging activity or apply software patches to ensure that all computer programs behave immaculately and the ERP remains shipshape.